03 numbers have been designed by Ofcom as an alternative to 08 numbers, but can only be used by non profit organisations. Callers dialling your 03 number should pay the same as calling normal geographic 01 /02 landlines and must be included in any discount or inclusive minute packages. No revenues are payable on any 03 numbers.
Only qualifying not-for-profit making organisations may use 030 numbers, including charities, The BBC, Police, RSPCA, local councils and some government departments etc. Ofcom have produced a help document and web pages for organisations that are eligible to use 030 numbers. See links below.
When someone calls your 03 number they are charged the same as calling a BT landline. The call is automatically (and instantly) redirected to whichever phone number you have given us. You can change the UK landline it diverts to from within your Callagenix account. Any changes are immediate and can be done as often as you like free of charge. In addition, call data is also included free of charge.
If you would like your 03 number to do more than divert to your UK landline, for example, route to mobiles, internationally, or use an ACD, Virtual switchboard, Answerphone, Information line etc, you can do this and much more using our intelligent routing services. Please contact us, or look at our range of intelligent routing services.
If you need an 03 number please call us 0870 626 0626.